how can we help?
🚀
Getting Started
- How to create your Whimsy store
- Adding your first products
- Setting up M-Pesa payments
- Choosing and customizing your theme
- Connecting a custom domain
💳
Payments
- M-Pesa STK push setup
- Card payment configuration
- Managing payouts
- Understanding transaction fees
- Handling payment disputes
📦
Products & Inventory
- Managing product variants
- Bulk product upload
- Inventory tracking & alerts
- Product images best practices
- Categories and collections
📣
Marketing & Growth
- Creating promo codes
- Email campaign setup
- SEO optimization tips
- Social media integration
- Gift cards and loyalty programs
🚚
Orders & Shipping
- Processing orders
- Shipping zone setup
- Delivery tracking
- Returns and refunds
- Order notifications
⚙️
Account & Billing
- Upgrading your plan
- Managing team members
- Billing and invoices
- Two-factor authentication
- Account security